Phantom Of The Opera Reviews

Jamie Zuk from New York, New York

HEARTBREAKING LETDOWN

I am a HUGE Phantom fan. I have seen it performed five times previously in NYC and was more enamored every time I saw it. Until now. I saw the Phantom Saturday, May 14,2022 for my birthday and I was crushed with how disappointing it was that night. There was absolutely NO chemistry between the Phantom and Christine. The both sang well enough but there was no passion or pull during any of their scenes together. They barely even touched. And letting Christine collapse to the floor when the bride mannequin moves?! Never. The Phantom has always caught her and carried her, lovingly, to the bed. Without the connection, there is no love triangle, it's an obvious line that leads directly to Raoul - and the exit. I will always love the Phantom, but it will take a lot of convincing before I watch it in NYC again.

Bethany Witter from New York, New York

WONDERFUL EXPERIENCE!

We had a wonderful date night seeing the show and dinner at a Japanese barbeque place a block away. Our seats were wonderful in the front center of the balcony. If you want to be in the middle of the action the orchestra seating would be a good choice as well. The sets are stunning and full of neat surprises. Loved that a lot of details followed the novel as well as the music from Webber. The orchestra was spectacular. I enjoyed most of the signing as well, it was very impressive. Only critique would be the phantom's singing, whenever he went into his head voice he unrounded his vowels and it did not sound correct. Added an off twang to some of his singing. But the falsetto half of his singing sounded great! Overall a great experience!

Barbara from Los Angeles, California

BEST SHOW EVER!

If you only see one Broadway show in your life, make it Phantom of the Opera. I’ve seen 47 Broadway shows and enjoyed all of them but this was by far the best ever.

Lucinda Christman from Cisne, Illinois

BEST EXPERIENCE OF MY LIFE

I saw the Phantom of the Opera tour in St. Louis at the Fox theatre 3 years ago and it was absolutely breathtaking. I was most impressed by Eva tavares and Quentin Oliver Lee as Christine Daae and The Phantom. Their voices were outstanding, especially Eva's. Every single time she started singing i got chills everywhere, and it is by far the best singing I have ever heard. I would do anything to see the show again! 100 percent reccomend.

CS from Toronto, Ontario

PHANTOM OF THE OPERA IN TORONTO

I went to see Phantom of the Opera in Toronto recently and I must say it’s one of the best Phantom productions I have ever seen. The set, the cast, the whole production exceeded my expectations. When I saw it in a London it was amazing but this time round, it was truly magical. The Phantom’s voice was mesmerizing and he was so powerful. Thank you for bringing such a good performance to Toronto. Definitely would recommend it especially with this beautiful cast. I would give it more stars if I could.

Franklin Macdonald from Charlottetown PEI

I'VE SEEN BETTER

I have experienced the phantom in NYC, London and in Toronto many times and I must say that this new production is the worst. Derrick Davis is a terrible Phantom. He overacts some of the scenes, shows little emotion that makes us believe he is in love with Christine and his singing sounds forced. Emma Grimsley has a beautiful voice but again she just has no passion in her delivery. Jordan Craig portays Raoul as someone we would hate instead of love. To tell you the truth the best performer was Kathryn McCreary playing Carlotta. She has a magnificent voice and portays the character the was it was meant to be portrayed. I was impressed by the props. Some of the best I have ever seen in a POTO performance. The stairs coming out of the wall down to his lair was genius and the masquerade ballroom was superb. I did miss seeing the phantom come down the grand staircase as his entrance in that scene was lackluster. Overall it was a good show but just not a great one.

Chris and Lisa Newman from Toronto, Ontario

BEYOND FANTASTIC. WHO IS THAT MASKED MAN? ;)

I have seen Phantom 8 times now and I have to say between the new sets, the pyro, the emotion evicted by the characters it is a very sad tell of love and acceptance. Derrick is hands down the best Phantom yet. He actually made me cry he was so powerful. Emma was great as Christine. The other supporting characters were excellent and the show flowed with perfection. A must see as you will not regret this!! 5 BIG BIG STARS!!

Anne Harmati from Toronto, Ontario

PHANTOM OF THE OPERA

I was disappointed, I went with a friend , she saw the show twice and I spoke to her and someone else so I was so excited to see it . Unfortunately, both her and I were very disappointed, myself because of the hype from people who saw the original casting , and she was much more disappointed because she did see the original and felt she was in a low budget rendition of the original . Why is it bringing in the same or more money and giving is a cheaper show? I would not recommend this show for to a person who saw the older version , maybe just to a novice watcher of opera , all it is is a cheap imitation that does not give the talent of the show enough to work with , the settings were not as extravagant and I have to give it a thumbs down . Seating was good and there are abundant choices of restaurants near by .

Paige Sharp from Mishiwaka, Indiana

WOW

Best Broadway show EVER! The chandelier was beautiful and the actors were fabulous.

Diane Pleau from Toronto, Ontario

GREAT THEATER

Saw the show last night and enjoyed it totally. The singing was awesome. The stage and production compared favorably to the first time I saw it in Toronto. Thank you for an amazing experience.

S.L. from Toronto, Ontario

IF YOU SAW THE ORIGINAL, KEEP YOUR MEMORIES

I have never seen the original production and have been waiting over a decade to see this. I adore the music. I was heartbroken by the "new" production of the Phantom of the Opera. It was underwhelming, quiet/soft, hard to hear (multiple actors singing), hard to follow, and missing all the bone-chilling notes, emotion and magic I was expecting or remembered about this iconic musical. The orchestra sounded great and set design was done well, but lacked any grandeur as the stage was too small, and there were hardly any special effects which is what I assume really makes the Phantom come to life on stage. In general, it was "just OK" - the production lacked any "wow" factor and I feel robbed of the chilling, mystical and magical experience and music that would fill your body, that I was expecting or hoping for. I really wish I could see the original production now. Save your money on this "new" production and just watch the movie and turn up the volume!

Frances Chesney from Toronto, Ontario

GOOD TITLE

The music is terrific. Having seen the original 10 times I don't like this production as much, People seeing this for the first time will like it. Not so much with previous products. worth while seeing

Tlc from Chicago, Illinois

PHANTOM IS PHABULOUS!

Derrick Davis is one of te best phantoms I have ever seen. His voice is so clear and majestic!

from Chicago, Illinois

YIKES!

Overall, if you haven't seen the phantom before, this version was ok. Here is what was wrong. No Staircase in Masquerade. Bummer! No chandelier drop in the beginning. No jump from the scaffolding. The catacombs were not very expansive. The songs and production seemed rushed. What was the hurry? Christine's friend and the guy that gets hanged had almost no parts. The Point of no return was NOT sung in the lair at the end. Really disappointing. The Phantom's disappearance was the weakest I've seen in 30 years. The voices were good, the acting was ok. It just felt wrong. The singing voices could have been louder. I did enjoy it. After all, it's the Phantom of the opera! The room was cold!

Mr. Lan Romance from Chicago, Illinois

CHEAP CHICAGO RUN VERSION OF "PHANTOM" WHY CHEAP?

DISAPPOINTING Saw this 'new improved' version on it's second day, a matinee. Disappointing production. (CHEAP) For some reason, the entire stage wasn't used, it seemed to be 'shrunk' by about 1/3. You could see both the characters as well as those moving the sets come and go from the stage on each side. Premier Scene of the staircase in the Mascarade scene is not included. The chandelier does not moveon stage/drop.... to the costumes were not special,CHEAP to me the sets were underwhelming. and CHEAP I've seen the Phantom 5-6 times in Chicago and at Venetian in Vegas and the venues were full stage It must be a Chicago CHEAP thing. This honestly seemed more like a high school production than a Broadway show. At $100 for a matinee, I do not recommend this particular production. 2019 traveling tour was horrific. The stage and costumes were very dark and reminded me of a dinner play house. I was shocked during “Masquerade “.NO STAIRCASE OR COSTUMES By far the worse production of phantom that I have ever seen. DID i SAY chicago WAS CHEAP? CHEAP!

Arlene from Denver, Colorado

DISAPPOINTED

2019 traveling tour was horrific. The stage and costumes were very dark and reminded me of a dinner play house. I almost cried during “Masquerade “. The music is always good. By far the worse production of phantom that I have ever seen.

TT from Denver, Colorado

DISAPPOINTING

Saw this 'new improved' version on it's second day, a matinee. What a disappointing production. For some reason, the entire stage wasn't used, it seemed to be 'shrunk' by about 1/3. You could see both the characters as well as those moving the sets come and go from the stage on each side. Abbreviating the stage means that the staircase in the Mascarade scene is not included. The chandelier does not move.... the costumes were not special, the sets were underwhelming. I've seen the Phantom 5-6 times at venues in both Denver and LA. This honestly seemed more like a high school production than a Broadway show. At $100 for a matinee proformance, I do not recommend this particular production.

Marisol Nethken from Denver, Colorado

OUTSTANDING PERFORMANCE

Magnificent show... the music was incredible ... the scenery beautiful... the phantom was the understudy and I can’t imagine a performance any. Better, he was magnificent ... my favorite part... If you get the chance it’s a must see !!!

Trac K from Honolulu, Hawaii

PHANTOM OF THE OPERA

I saw it several years ago. Liked it better the first time, but overall good show.

Linda from New York, New York

PHANTOM WAS AMAZING!

We saw Phantom of the Opera in June, 2019 and I can't imagine anything better. It had all the elements of my dream of a Broadway play and set in the iconic Majestic Theatre. We had excellent seats and experienced it up close. The music is beautiful and familiar and I highly recommend it.

Laurel from Costa Mesa, California

PHANTOM OF THE OPERA

We saw the show in Costa Mesa on opening night, July 10th. The orchestra was way too loud. The Phantom's voice was outstanding. Christine's voice could not out sing the orchestra. Her voice is just not powerful enough, so the moments when she should just soar the songs, did not happen. I actually liked her lower voice better. The longer she sang the more strident the upper voice became. Still enjoyable. The good news is there are four people singing the role, so if you attend after July 14th, you may have a totally different experience.

POTO Fan from Los Angeles, California

AVERAGE PRODUCTION AND PERFORMANCES.

Watched this at the Pantages Hollywood, June 2019. Having seen POTO numerous times in LA and San Francisco, I would call this production "average." The sound levels were way off, with the lows totally overpowering Christine's voice. Also, several changes were made to the staging by director Laurence Connor. Some were great, including the use of a massive revolving wall for several set pieces. However, other artistic choices were less successful. Connor stated in an interview that he wanted to focus more on the Phantom as a real man rather than as a mysterious, magical figure. But grounding everything in reality strips the story of its beloved mystical quality. As such, Derrick Davis as the Phantom leans heavier on the "father figure" side, making the whole love-triangle less compelling. And over-reliance on that revolving wall comes at the expense of utilizing height elsewhere to tell the story (e.g. the opera house roof, the graveyard, etc.). Also, there's a fist fight.

E from Los Angeles, California

6/21/19 - ALMOST RUINED BY CHRISTINE

I've seen the Phantom 3 times, the last in 2011 in New York, the other in Vegas in 2006. Both of those shows were amazing and gave goosebumps. This one had the potential, but fell short thanks to the urge to murder Christine! She seemed to sing through her nose, or be one of those people who smile with every word they say, ruining the sounds they make. I actually liked Carlotta more than Christine! Usually I can't stand her! WTF?! You're supposed to love Christine, to support her when everyone else is against her and be afraid for her when the Phantom is terrorizing her. This time, I was hoping they would change the end so the Phantom and Raoul would gleefully bludgeon her and have a beer together talking smack about her the while! Also, what is with all the jokes? I love comedy, but it has no place in this show!! Also, no chandelier crashing down? Boo. At least the Phantom himself was amazing, best actor I've seen in that role to date. If anything saved the show, it was him.

Heidi Hinz from Los Angeles, California

WONDERFUL!

6/15/19 First time to see the play and we loved it!! The cast was amazing!!!! Could of listened to Christine forever. Amazing talent!, and so were the speciall effects! Had substitute. Phantom and he was marvelous! Simply marvelous!!!!!! A lot of eateries close to walk and loved our seats!! Theater is wonderful!! Cannot wait to go back !!!!!

Ingrid Martin from Los Angeles, California

STILL GIVES ME CHILLS!

I never get tired of seeing this wonderful production. My daughters and I went last week and we were not disappointed. The set designs were amazing and the music was incredible! The whole production still moved me to chills. The actors were so convincing that you believed you were in the opera house watching them perform! I would definitely go back and see this production again and again. Thank you Pantages for bring back the Phantom of the Opera!!!

Sue Johnson from Los Angeles, California

PHANTOM OF THE OPERA AT THE PANTAGES JUNE 2019

This was a disappointment. The singing, acting and orchestra all amazing, the set and production a cheap rendition of what use to be an amazing show. I would never pay 165.00 + for tickets to see this. Nothing like the original set. I hope they return to the old set and production. Simple back drops for what use to be wonderful set designs to create the scene so you could become complete absorbed into the story, It was like watching a rehearsal. Thumbs down. Cheap set and stage (but talented actors and beautiful voices).

Tatiana from Los Angeles, California

WHAT HAPPENED TO THE VOICES?

We were disappointed. I saw Phantom three times before, and this is the weakest one. Derrick Davis was a very convincing Phantom. However, Raoul (played by Jordan Craig) was a disaster. His good looks did not help him much... every time Jordan opened his mouth to sing, I had a feeling that someone is choking him from behind.

Jack Desmondi from Cleveland, Ohio

WELL SUNG, BUT PRODUCTION PRODUCTION DESIGN LEFT A LOT TO BE DESIRED.

I've heard comments from some as to the lack of talent of the cast, but I thought all the major folks sang there parts very well. Particularly the actor playing Raoul. That said, the production itself was pretty lackluster and cramped as it was jammed into the State Theatre and not spacious Connor Theatre. Hardly worth the price, though the place was jammed for a Saturday Matineeq

D from Cleveland, Ohio

SO DISAPPOINTED!!!

I have seen Phantom in Toronto with Colm Wilkinson, three times on Broadway, and three times in Cleveland. I was so disappointed that my son, who was seeing it for the first time, saw this production. It lacked the drama and the feeling that has always been a part of every production. I missed the Phantom taking Christine down the ramps, for lack of a better word, into his lair and the candelabras that rose from the floor. I missed the stairs and the costumes during Masquerade, including the Phantom's dramatic costume and entrance. I missed the Phantom atop of the audience right before intermission. There was none of the Phantom wanting to make Christine his bride, no final scene in the chair. There was none of the pain that was evident with former Phantoms. Why was the Phantom all over the floor? The songs were rushed and nothing felt believable. I am obviously a huge fan of the show, but would not ever return to see this production. Why mess with perfection?

from Cleveland, Ohio

SAD

The acting was okay, the set was okay, but the story was destroyed! They cut out many scenes/lines and it made no sense to someone who hadn't seen it before. Incredibly dissapointed

Rose from Cleveland, Ohio

VERY DISAPPOINTED

We saw the POTO at the State Theater in Cleveland two years ago and it was magnificent! The chandelier scene at the start of the show was so impressive. The entire show was an experience of a lifetime! This time, we attended the Sunday, 4/14 show at 1:00 pm - at the same theater in Cleveland, the play looked like a high school production. The chandelier scene was very, very disappointing, the scene when Christine's costume changes was deleted and the way the Phantom disappeared at the end was again, disappointing. The Phantom's voice was very weak and it was hard to understand the other performers. We had family members with us this time and I was embarrassed that I bragged up this show. It did not deliver.

Susan from Cleveland, Ohio

MEDIOCRE OVERALL PHANTOM PRODUCTION

I have seen better sets and costumes with other productions. I saw the April 13, 2019 show. The Phantom had a nice voice but poor stage presence. Most of the other actors/ singers were ok ie. Christine, Raoul, Carlotta, etc. The only major standout I feel would be the man playing Señor Piangi-he had an excellent voice! The music itself was too overpowering as well, I felt the singers were battling with the orchestra, esp Christine's character. The electric guitar can be turned down a smidge sheesh. Overall it's a show a true Phantom fan may want to pass on.

Pete of the Opera from Cleveland, Ohio

EXCEEDED MY EXPECTATIONS

Brilliant show. Understudy Emily G was very talented. Phantom, Oliver was excellent. Set was cool. Lighting and shadows was clever. Orchestra, brilliant. This is my thiird time seeing Phantom,. I rank this right up there with the Toronto production in the 90s

Norman Hulec from Cleveland, Ohio

DISAPPOINTMENT NAMED PHANTOM

Start with a frigid theater which was far from full, to a poorly done great play. Orchestra overpowered singers, acting was as if they all had just come out of a coma. Our party had to wear hats and coats to maintain some level of comfort. Perhaps I should say discomfort. This was not the level of entertainment season ticket holders or even individually purchased tickets are entitled to from Playhouse Square performances.

Morgan from Cleveland, Ohio

EH

Pros: great orchestra, great pyrotechnics, phantom was a great singer, the chandelier was very impressive. Cons: Where do i start, the woman who played Christine had no emotion or power behind her voice, the phantom wasnt great at acting, a few VERY unnecesarry changes to the show including singing and stage setups, ie. The Masquerade scene didnt have stairs, the main focus of the scene and the song. The cast didnt have as grand of costumes as others i have seen for the scene and the phantom didnt have his iconic large skull mask. The phantoms lair was nowhere near as impressive as most setups and it was very obvious where he disappered to at the end, unfortunate they did not use the normal chair. The phantom never came down in the statues at the top of the stage like the normal version and the whole play felt rushed and unemotional. Definatley not a show to remember.

NB from Providence, Rhode Island

NOT WHAT I EXPECTED

I was happy to see this was coming to Providence, couldn't wait to see it again after over 10 years. I wasn't happy, this wasn't as engaging as the last time I saw it. Some of the new sets were fine, others looked cheap. Some scenes felt like they were rushed. Usually the ending makes you feel bad for the Phantom but not this one, I never had that feeling. The Phantom sang well but was not believable plus he was way to tall. Something just didn't feel right. Last time I left with a fond memory of the show, this one I will forget quickly. Bottom line,,if it is your first time seeing it you may like it, if you saw it before you may be disappointed.

Jeff from Milwaukee, Wisconsin

DEFINITELY NOT THE PHANTOM OF OLD

My wife and I saw the original Phantom so have a basis for the review. I realize this is a new arrangement of Phantom, but it doesn't live up to the original. Many others have commented on the subtleties of what's different and those elements largely come down to personal preference. However, the one glaring problem in our show, an opinion shared and confirmed with many people seated around us, was poor sound mixing. Specifically, the volume of the speech & vocals, during what should be the most powerful parts of the show, were a complete disappointment. By volume levels, it was as if the focus was the orchestra and vocals were mere fill-in. When we saw the original years ago, I recall being moved by the vocals, so strong, clear, and powerful. Last night was terrible; I don't think it was the actors' voices, but rather a poor job by the sound engineer. Perhaps deliberate, but it dramatically lowers the impact to a show that leaves you wondering: Was it by mistake or design?

Barb from Merrill, Wisconsin

PHANTOM OF THE OPERA

My granddaughter and I are big fans of POTO, having said that, I was sadly disappointed in this version. The climatic moments were either left out or washed down so much it left me regretting the money and time we spent traveling to see it. I gave it three stars because we had good seats. If you are familiar with the original version this will be a let down.

Nancy O’Neill from Pittsburgh, Pennsylvania

MEH

The first time I saw the show was in Toronto at the Pantages Theatre in 1999. The sound system was so much better than the one at the Benedum. The voice of the Phantom was better too. The costumes were very nice in the new production but they’ve taken to many liberties with the story and changed some things that shouldn’t have been changed.

Ed Nemeth from Pittsburgh, Pennsylvania

OH HOW I LONG FOR THE "OLD" PHANTOM

The show was "fine". I honestly thought Eva Tavares was weak voiced at best and I can only assume Jordan Craig was fighting a cold Saturday night as he seemed to sing through his nose the entire time. I may be in the minority, however, the "updated" Phantom pales in comparison to the show I saw in 1993 ? if memory serves. those voices were all strong and the overall show, effects, staging, etc. ALL better than the 2019 show.

Jim B from Pittsburgh, Pennsylvania

PHANTOM OF THE OPERA

I went to see this with my mom today it was fantastic! Very well done to everyone involved! Eva who played Christine was amazing!

Mindy from Greensburg, PA

3RD TIME SEEING PHANTOM!

I’ve seen a few live Phantom productions, it’s my favorite musical and I finally took my mother to enjoy it as well. We were very pleased with this one! Eva Tavers was a PERFECT Christine and Jordan Craig was similarly impressive as Raoul. The Phantom, Quentin Lee, played a very nuanced and subtle Phantom and really embodied the emotional depth of the character, particularly in the final scenes. What really made this show special, in my opinion, and stood out was the talent of the dancers! In particular, the male members of the ensemble/ballet! The male African-American dancer (I apologize for my assumption of his nationality: this is just the best way I can describe him.) is the one to watch: his forms are just absolutely PERFECT, so emotive and beautiful to watch! Every line/body movement he makes is just so intentional and beautiful (I wanted to yell out “you the bomb” during curtain call but didn’t want to be rude). Everyone will enjoy this show; I highly recommend it!

KC from Pittsburgh, Pennsylvania

NOT UP TO PAR

Have seen the Phantom every year it comes to Pittsburgh. I was so excited to see this years Phantom for the fact it was the 25th anniversary so I was expecting spectacular, well it was disappointing. The props not up to par, the Mascaraed scene and costumes not as fun or colorful like the past , Phantom okay, Christine's voice amazing. Orchestra (music) is always fantastic. The past years you could feel the music in your chest and you would be mesmerized by scenes and actors, you would be pulled in(feeling the emotions of the actors) and feel like you were up on that stage with them. This year we felt like the whole production was so rushed thru and seemed like it was missing a lot of details, especially emotion (did not have a chance to connect to their emotions). We felt like the ending came abruptly and we were left with an emptiness. Past years I have felt so bad for the Phantom, this year I honestly was irritated and bored. Hopefully next production will be as good as past.

Barry F from Detroit, Michigan

GREAT PERFORMANCES MUTED BY DISAPPOINTING SOUND SYSTEM

Wonderful set and performances, but the lyrics were often indisguishable from the powerful music. The audio engineer should increase the volume of the center channel so the voices could prevail.

Patricia Vaughn from Dallas, Texas

NOT THE BEST PERFORMANCE

I attended this show last night. It was good, but certainly not great. Disappointed.

Jim from San Antonio, Texas

DISAPPOINTING - STILL ANREW LLOYD WEBBER MUSIC THOUGH

We have seen productions all over the world, this was by far the most disappointing. Stage scenes were lacking in grandeur and actor movements often seemed contrived rather than flow with the scene. Sat in balcony and music overpowered Christine's singing. Could hear Phantom sing, but again not soaring. Restaged Masquerade was well short of earlier stagings on a grand staircase. Scene on roof of Opera House was dismal - if you were not aware of plot, you would not realize it was a rooftop. Worth seeing if you haven't seen before, likely disappointed if you have seen earlier productions.

Judy from San Antonio, Texas

THE BEST STAGING AND SETS EVER!!!

I'm shocked reading the terrible reviews others have posted, as I absolutely LOVED this production! Everything was wonderful, from acting to singing to dancing to costume design to direction, staging, and set design! We sat at the back right of the orchestra in row DD and DID understand what they were saying. My whole family (including an 8 year old boy who adored it) left feeling so glad to have been able a show of this caliber in San Antonio. I could not have been happier with our experience.

Wayne from Omaha, Nebr

PHANTOM IN OMAHA

This was our 6 th time seeing The a Phantom. I purchased 4 th row center and could not even see their faces, the whole play was dark and shortened. Why have it so dark you could not see them. The reason I purchased these tickets WAS to see their faces. The performance by the phantom was terrible. He had problems holding notes and was the worst of all the phantoms. He just didn’t seem to be able to pull it off. The height difference was almost a joke as he had to bend over for some scenes.I was very disappointed with the changes in the scenery. Just did not seem to be a top notch program. If these are the same actors in a performance near me., being with in 400 miles. I won’t waste the gas or hotel room again. Poor showing!

Karen Griffith from Omaha, Nebraska

AMAZING

Powerful music. Outstanding voices. Amazing sets. Recommend this production to everyone.

The Cundiffs from Omaha, Nebraska

BRAVO!!!!!!!

Saw the show at The Orpheum in Omaha. Took my breath away!! The voices, set, costumes, and orchestra were amazing! Quentin Oliver Lee is simply perfection as the Phantom! Such a wonderful show!

George Tasichu from Omaha, Nebraska

NOT THE BEST I HAVE SEEN

Was excited to see it again, bought tickets in the Loge, Excellent seats, beautiful venue. then it started... very hard to understand the speaking parts and some of the songs, Christine got better as the show went on, Raoul should stay at high school musicals, he was very unemotional and off key, Phantom was excellent. Carlotta, Piangi, Firman and Andre were just as disappointing as the rest. I hope it was just opening night jitters

Dawn M. from San Francisco, California

NOT WORTH THE MONEY!

As soon as it started I thought where is the volume? Very low, hard to follow. It was my husband's first time seeing it, and he has some hearing loss, so he didn't hear much at all. Understudy Kaitlyn Davis saved this show! She had a wonderful voice! Not impressed with Phantom, Mr. Lee. We were close enough to view all the spitting he was doing while singing! Not very romantic. When Christine kissed him, I was actually grossed out! It`s not the Phantom of the 90's. Not worth the huge ticket price at all!

Danielle from San Francisco, California

UNDERWHELMING

Wonderful orchestra and elaborate sets and costumes but the singers, both individually and as an ensemble, seemed flat and couldn't sustain their notes (in my opinion). The significant and potent high notes that everyone anticipates and waits for in this play just fell flat and were very underwhelming to say the least. Unfortunately, this was the worst production of Phantom I've seen.

Sam from Seattle, Washington

SOUND WAS TOO LOW.

I saw the show at the Paramount in Seattle on August 12. I took my wife who has never seen it. We were both very excited. I want to first start with compliments. The Paramount is epic. Love the venue. They stage production was impressive, Very well done. However, Masquerade was not. It was small, dark, and fell very short of the grandeur the scene requires. Also, the story was hard to follow. It was like a cliff note performance. However, the worst part was the sound. It was way too quiet on the mezzanine making the story even harder to follow. We left the show early. Overall, I was not happy with the overall production or the sound quality. The cast was amazing. Songs were well sung and the cast did a flawless job.

Candace L. from San Francisco, California

UNDERWHELMED

Went with a group of friends who have all seen multiple past performances in previous years. We were all unimpressed with the production from the singing to the costumes. This was very disappointing as we were all excited to see the play again. Emma Grimsley as Christine Daae was very good but we felt the roles of The Phantom & Raoul were not up to par. For the price of the tickets, I expected a much more professional performance. The production felt a little amateur compared to past productions of Phantom.

Eric from Seattle, Washington

NO ONE TOLD ME THIS WAS A HIGH SCHOOL PRODUCTION...

At least that's how it felt. My wife and I took friends who had not seen any version of POTO before. They were totally lost! Couldn't understand half of it. The Phantom was sub par. Felt like a budget production. And what is with the revolving stage? This was by far the worst version of the POTO. A.L. Webber I'm sure is very disappointed. Please bring back the original and cast it with professionals!

Mark from Seattle, Washington

GREAT PRODUCTION VALUES. GOOD PERFORMANCE. NO CHEMISTRY.

The updated staging and effects are a welcome and refreshing addition to this classic. Eva Tavares and Quentin Oliver Lee put up great vocal performances. They are certainly talented. However, what was lacking was the chemistry that is so essential to the relationship between Christine and Phantom. What should be portrayed by Christine as being torn by a mix of fear, fascination, pity and love for Phantom falls flat and comes across as simply disgust for him. In return, Phantom's only link to sanity and humanity should be anchored by Christine and that crucial part of him just doesn't come across well. This very complex and essential part of the story is just not well-interpreted and executed by Eva and Quentin. In previous viewings of Phantom I've found myself on the edge of my seat, completely engrossed in watching this enthralling dynamic play out between Christine and Phantom. In this rendition I found myself disappointed when I should have been completely captivated.

Christa F. from Seattle, Washington

SO DISAPPOINTED!

First, let me say I have seen POTO is the past several times and I was beyond excited when I saw it was touring through. I bought tickets for my young daughter hoping she would fall in love with the story, the music, and the grand performance that I did at her age. Nope. What a mess of a production. The cheap revolving stage, the NON rising/crashing chandelier, the minimal costumes, no masquerade staircase, and all the changes to the choreography has completely ruined what was once a most spectacular and emotional experience. The whole storyline is now so muddled. My daughter was lost the entire time and I kept having to explain the scenes to her. She was not impressed. And, I, of coarse, was more than sad and frustrated that the experience I had hoped to share with her had been ruined by someone's idea of "better". Well, if no drama, no mystery, no heartpounding, and no love for the characters is "better". There you go.

Basilbrush from Toronto, Ontario

CHRISTINE REPLACED WITH SUBSTITUTE :-(

Attended June 19th. Phantom -AWESOME. Raoul - AWESOME. The comedy of the opera owners was hilarious - they all did a great job and the stage effects and management was fabulous. Unfortunately on the evening we had tickets Christine was replaced with a substitute and she was awful. Off tune. Totally the wrong type of voice for Christine...she should be 'pure' not 'warbly'. That actress would have been perfect as Carlotta, but definitely shouldn't have been cast even as a backup for Christine. Even Carlotta sounded better than her. It was a real let down. My all-time favourite musical. The phantom and Raoul were really, really good, as was the rest of the cast and the staging. This would have been a 5 for me if not for the poor performance of Christine's replacement. Ultimately I begrudge the 100s of $ spent on the tickets because Christine's songs are some of what makes this musical one I will attend again and again.

Tim from Portland, Oregon

MEDIOCRE AT BEST; LACKLUSTER PERFORMANCES; JUICY PHANTOM

Having seen this show several times in multiple places, I was deeply disappointed and would have to consider this mediocre at best. The cast, while passable if one were performing locally, failed to bring the romantic flair and melancholy that is associated with the Phantom of the Opera. The Phantom, while his voice was nice, had a severe saliva issue that would cause constant projected sprays throughout the show. In fact, moments where the Phantom leaned down during scenes, small globs of spit would drop to the floor or set beneath. This, for me, proved very distracting and scenes between he and Christine seemed to play out with this issue in mind, thus removing any sense of chemistry throughout the sets. The show felt disjointed, Rauol seemed more a schoolboy learning his parts for a highschool play, and many of the other of the cast made you feel like you were at Disneyworld watching an outdoor rendition of Beauty and the Beast while munching on popcorn. Disappointed!

from Tigard/Portland, Oregon

SHOCKINGLY AWFUL DISAPPOINTMENT-DON'T WASTE YOUR TIME/MONEY

and I'm a big fan of POTO! Saw this at the Keller auditorium last night. If it weren't for ruining it for my wife I would have walked out early on. The main cast, save for Carlotta (Trista Moldovan), was AWFUL! The Phantom (Quentin Oliver Lee) being the worst, such a let down. The only time he had any power behind his voice was literally the last line of the show. You could barely hear him the rest of the show, and when you did it sounded like a whiny high school teenager. Christine (Eva Tavares) needs to go! Also no power, she rushed through most of the actual lyrics without actually singing them through, totally FAILED on 'The Point of No Return', my wife said she sounded more like a high pitched Disney character. To make it worse there was ZERO believable chemistry between the Phantom and Christine. The sets were small and cheap looking, they shortened many of the original breathtaking scenes. I could go on but you get the point. Fans of the original production WILL be disappointed

Hard truth from Portland, Oregon

SO DISAPPOINTING!

The cast had some strong voices, but they all sang too fast. “All I ask ask of you” needs to Have passion and love. There was no chemistry between them. Christine is torn between the Phantom and her lover. Didn’t showcase that well. Raoul’s voice was too naizel for his character. Christine was too short and didn’t fit the roll. She had a good voice. The sets where great but we walked away during intermission.

Phantom Fan from Portland, Oregon

DISAPPOINTED

I have to say that this last performance of Phantom of the Opera was VERY disappointing. Having seen it 15+ times from L.A. to Las Vegas to Portland, this production fell flat. Not only did they make major changes to the sets (boat ride to the labyrinth, staircase in the Masquerade ball, office of the opera owners???, and most of all, the Chandelier!!) those things that make a statement weren't there. I think they were trying to save money this time around. Costumes weren't as elaborate either. But the REAL disappointment was that they changed the ENDING!! All this being said, the singing by everyone was good and the orchestra was great I think I'll pass on this the next time it comes to the Keller. The price of an orchestra seat wasn't worth it this time. But if you've never seen it before, you won't know the difference. So enjoy.

Jennifer McDougall from Toronto, Ontario

THE BEST SHOW I'VE EVER SEEN

I loved this production, and the day i went it was the understudy that played the phantom and I cannot imagine anyone doing a better job. I've never seen sets so grand or large or plentiful. The costumes were magnificent and the songs of course were incredible. As expensive as the tickets were, if this returns to Toronto in a few years, i will absolutely go back. I saw it over a month ago and still think of it and how moving and incredible a production it was. I cannot recommend it enough. I only ever go to the theater alone, so it's usually easy to get one good single seat, was very lucky to get the seat I had in the center of the fourth row, you cannot really get better than that. When that chandelier "broke" and the shards of flexible plastic "glass" was shot out, some landed on my sleeve and I jumped, it was just incredible from start to finish.

Anthony O Bardarama from Salt Lake City, Utah

TO EACH THEIR OWN!

I, my sister and nieces found the play fantastic. The music, singing, acting and sets were wonderful. Although we were on the 3rd tier front and center we had a great view with no obstruction and did actually hear the performance. The only thing I would suggest is, if you are afraid of heights or have vertigo, do not sit on the very first row of any tier (in the Salt Lake Eccles Theater). The railing is very low and only comes to your knees. It was a bit scary for some members of my family while making their way to their seats. Other than that, I say to each their own, the play was excellent!

Maggie from Salt Lake City, Utah

PROBS, BUT FABULOUS PHANTOM

The Deseret News hit the nail on the head: the two standout performances were by Quentin Oliver Lee and the stage set. That said, other great performances were given by Carlotta (who actually was the understudy), Raoul, Firmin and Andre. I hate to say this, but I was very disappointed by Christine (Eva Tavares)--she sang very nasally, but her acting was quite good. The ensemble was spot on, giving the audience everything they could ask for, except for having to sing shortened versions of iconic songs as well as use different lyrics (very disconcerting for those of us who know the originals by heart ). I wanted to take my granddaughters, as they love the show as much as I do, and next time I will. I was in the disabled section, which I'm pleased to say was as good a seat as I could have hoped for, and the staff of the Eccles could not have been nicer.

Sean Downey from Toronto, Ontario

GREAT CAST, TERRIBLE SETTING.

The performers did a marvelous job. Unfortunately the venue was not up to the task of hosting it. The sound system was terrible and made the majority of the productions vocal work unintelligible. While the music of the production was distinct and recognizable, the words being spoken were simultaneously stifled by the terrible sound system and drowned out by a too loud orchestra. All in all this production was great but drug down by the sub-par venue it was hosted at.

Gordon Gates from Toronto, Ontario

SPECTACULAR

This was my first time seeing Phantom of the Opera. It is a spectacular production. The beautifully stark revolving set reflects the alienated isolation of the phantom whose love of the sparkling opera contrasts so powerfully with his dark inner pain. The set decorating is exquisite, the music is thundering and delicate, and the singing sparkles as it resonates with heartfelt depths of emotion,The cast engrosses us in a world whose impact on us doesn't stop when the curtain goes down. Not to be missed as part of a night out you won't soon forget. Thanks to everyone involved in this grand and touching theater experience.

M. Grande from Toronto, Ontario

IMPRESSIVE PERFORMANCE

This new adaptation by Cameron McIntosh is definitely larger than life! I saw the original performance in Toronto as well as a couple of others in its 10 year run. This performance had some different twists, enough to differentiate it from the others and definitely worth seeing. The sets are unbelievable, the costumes are breathtaking. The performers are talented and put their heart and soul into it. What else can I saw. You will walk out feeling elated having experienced something which simply does not happen every day.

Ray Verbeem from Kingston Ontario

THE PHANTOM IN TORONTO CANADA

Today , Wednesday June 13 2018 saw the Phantom in Toronto Canada. The show was in a new performance to see. Man i loved it very much!!! What a great show. Saw the phantom twice in NYC last year loved that one too!

Nancy from St. Louis, Missouri

PHANTOM OF THE OPERA, MAY 9, 2018

I have seen the Phantom of the Opera twice before at our beautiful Fox Theater. Both times were superb. But, last night's performance (advertised as bigger and better) blew me away! The voices were phenomenal! Every single character had exceptional voices! The scenery and costumes were breathtaking! And the orchestra and organist hit every note perfectly! I was so moved when I left that I couldn't even talk. Even today the gorgeous songs keep going through my head. This performance raised the bar extremely high. Bravo to the entire ensemble!

Leander B. from St. Louis, Missouri

PHENOMENAL PHANTOM!

We saw Phantom Of The Opera at The (Fabulous) Fox Theater on May 9, 2018. I am sure everyone knows the story, so I won't waste time. But, I can tell you that this cast is electric, the scenery more than appropriate and the singing was nothing shout of outstanding! I was surprised that the place was filled close to capacity for a Wednesday evening, but everyone (as far as I could tell) had a great time. I encourage any of my fellow Saint Louis neighbors to go visit The Fox and get a peek at a real classic. You will not be sorry, that I can guarantee.

Matt from Buffalo, New York

MISSING NEARLY ALL EMOTION OF THE ORIGINAL

While the show was enjoyable as I have seen it many time, the performances from nearly the entire cast was average at best. Orchestra was phenomenal it drowned out all vocals and the high powered songs that should have large loud vocal crescendos was just not there. The phantom was not convincing as a dark soul and seemed more like a high schoolers rendition of the part. Boat scene and masquerade scene were very disappointing in their new versions - gone is the shear awe one has seeing this show - first timers likely to enjoy but are certainly missing out on tons of more raw emotion and one hundred times better singing from other performances - if you have seen the show you should pass

Jackie Stevenson from South Bend, Indiana

BRAVO!

It was the most exciting and moving play I've ever seen.

Angie Nash from New Orleans, Louisiana

THE PHANTOM OF THE OPERA MARCH 25,2018

The Phantom of the opera was amazing and wonderful as always, especially in the Beautiful, historic Saenger Theatre. I have seen it now 7 Or 8 times, my all time favorite now my children’s favorite too-(age 23 and 13). Quentin Oliver Lee was Awesome as The Phantom, great performance by entire cast.

Noel from Toledo, Ohio

BREATHTAKING

Okay so it was AMAZING, the only problem I had with it was they got rid of the staircase scene, and Raoul never dove into the water. I've seen it 3 times and it really upset me the last time, but other than that IT IS SO GOOD

Bobi from New York, New York

IT WAS BETTER IN TORONTO

Sloppy performance on St. Patrick's Day in NYC - technical problems with some mics, stage hands visible at times, and a Phantom who was not at the top of his game...what we saw recently in Toronto was head and shoulders above this. Still, its a show worth seeing just for the spectacle of it all.

The Duchess from New Orleans, Louisiana

VERY DISAPPOINTING

This is my fourth viewing of the stage play and was by far the worst. The three previous productions were superior in every way. The actors did not project their voices adequately and even though I had a decent seat, I missed a great deal of the dialogue. I knew Mme Giry's relationship with the Phantom because I had read the book, But I certainly wouldn't have picked it up from what she mumbled on stage. The singing voices, except for Carlotta, were poor although the costumes were splendid. The boat ride through the mist was severely truncated by all the scenery on the stage and the scope and grandeur that should characterize the sets were lacking. The performance in general was lackluster. This is my favorite musical and I hate for my last encounter with the music of the night to have been so disappointing. I wouldn't take anyone to see this show although it is suitable for tweens and up and for mothers of a certain age,

Debbie rukat from Greenville, South Carolina

PHANTOM OF THE OPERA

Wonderful show!, Quentin Oliver Lee was outstanding. Best male voice I've heard in a long time!

Gata Arum from Greenwood South Carolina

DAZZALING

You will never see anything more stirring and deep. a magical performance.

Cristiana Nonato from New York, New York

UNFORGETTABLE SHOW

The show it was incredible.I took my sister and we were into the show all the time.I strongly recommend.It was such an amazing and unforgettable experience.

Kim from Minneapolis, Minnesota

PHANTOM OF THE OPERA

The Music!, The Music! Wonderful! Christine's voice was angelic, The Phantom, perfection.

CathyLee Bormann-Fitzpatrick from Philadelphia, Pennsylvania

BEST PHANTOM BY FAR!!

Today I went to see Phantom for the 5th time. I took my mother, her first time. It wa as expected...GREAT ! I was amazed once again by the performances. The Phantom is my favorite play by far. Thanks so much for such a great show ! 🌟 🌟 🌟 🌟 🌟 5 STARS

Ann Toll from Ottawa, Ontario

THE PHANTOM OF THE OPERA

The Phantom of the Opera was on my bucket list for many years. Well, it did not disappoint me in the least. The show left me amazed and in awe. The scenery changes and actors were top notch. I could find no fault with anything, it was an absolutely perfect show. The phantom endeared me to him for loving Christine so much.We could only wish that kind of love in our own lives. Great job to all that worked the staging and lighting, especially the chandelier, there are no words to do it justice. I was more than satisfied and would recommend all those who have ever heard of the phantom to go.

from Ottawa, Ontario

PHANTOM REVIEW

Saw Phantom at Southam Hall October 22, 2017. Absolutely wonderful! Have seen the musical many times. Derrick Davis is awseome as is the rest of the cast. Took my 15 year old daughter and she loved it too. Would see this performance overvand over!!!!

LorR from Montreal, Quebec

ABSOLUTELY FABULOUS

We have just seen the Phantom of the Opera in Montreal. Even if you have seen this in the past, we suggest strongly you attend once again, it is very emotional. We thank the cast, the orchestra, scene production, directors, and all who performed and organized this production. It is truly fabulous, memorable. Thank you for coming to our city, we are truly grateful.

Dustin Sterling from New York, New York

PHANTOM OF THE OPERA AT THE MAJESTIC THEATRE.

This was my first vacation to New York City and what a city it is and so I got tickets to see The Phantom of the Opera at the 8 o'clock show and I got to say, the show was the best Broadway shows that I've ever seen, like seriously the best ever. I will never forget just how great the show was! This is where great. right in front center and the music was great and the singers were unbelievable and I would highly recommend anyone who enjoys a good Broadway show to go see this one because it was magical.

B Schmidt from Winnipeg, Manitoba

SOUL STIRRING AND UNFORGETTABLE!

My daughter and I saw the show! It was my second time seeing the production but it was a first for my daughter! I believe now we are both fans for life! The cast was amazing and the set and atmosphere at the Concert Hall was fantastic. We can't wait for It to return and we will want to see it twice when it does! We love The Phantomof the opera and the Concert Hall!

Dona from Vancouver, British Columbia

PHANTOM OF THE OPERA

Amazing show as always. Costumes beautiful, PHANTOM was breathtaking, beautiful voice, Chritine role performed beautifully. Changes were small but we'll worthwhile, great. Definitely a 'see it again and again' show. Took my kids over 10 years ago and took one again, he 26 - loved it.

C Fierro from El Paso, Texas

MARVELOUS!!!,

I'm a fanatic and this opera in our beautiful theatre was just magical and breathtaking! Even if you don't like opera, you MUST go see this one for the cast is stupendous. I loved it so much that I went Twice to see it (two Saturday's in a row for the 2 p.m. Showing). I hope they come back for I will be anxiously waiting!!!!!

Alexa Smith from Opelika, Alabama

IMPRESSIVE PERFORMANCE

This production would be impossible to follow if you didn't already know the story. So many gaps in the storyline. Assuming you know the story and just want to hear the songs performed, it was fantastic! Everything from the performers on stage, to the costumes, to the staging itself was a delight for the senses.

Noreen Koerner from Austin, Texas

AN AWESOME OPENING NIGHT!

My husband and I attended the Opening Night on Wednesday of this wonderful musical. It was fantastic! We had first row center seats and enjoyed every minute of it. The acting and singing were superb. The sets and scenery were amazing and impressive. We loved seeing the show and would highly recommend any of you that have the chance to go see it GO!! It will not disappoint! The understudy played Christine that night and she was fantastic!! So glad that the show has come to Austin!!

from Birmingham, Alabama

REMAINS THE BEST BROADWAY SHOW EVER--BIRMINGHAM, AL

This new revamped version of Phantom of the Opera takes nothing away from the original. The music is still phenomenal and all of the cast have incredible voices. The Phantom is outstanding. Have seen the show 6 times and it is still the best

Steve Wayne from Rossford, Ohio

PHANTOM OF THE OPERA TOLEDO

Excellent performance. The set was fabulous, especially for a traveling show. Second time seeing Phantom. The 1st time was about 10 years ago in Toronto.

Jacqueline Russell from Old Fort Tn from Atlanta, Georgia

PHANTOM OF THE OPERA

Omg! Just went to the Phantom of the Opera in Atlanta at the FOX theater. We were in the extreme nose bleed section. I could not make out any of the performers faces, but there was no denying it was an incredible performance! The music was so powerful, I had to wipe my eyes several times. The performance was flawless. What I would not give to see that performance up close. I think I could die happy!

Liz from Detroit, Michigan

BEAUTIFUL!

Amazing performance by everyone. The opera house is beautiful and the seats were great. The newer version of phantom is definitely not what you're used too if you've seen the original. Music and story line is the same but seems they took the music and made different meanings throughout the story. It was more intimate and passionate between the main characters. I will say the orchestra pit was absolutely breath taking! I was so moved and felt goosebumps more than once. The music made the play and would see it again in a heartbeat! Only downside is why they would serve popcorn and a upscale venue. People made a mess!

Janet h from Toronto, Ontario

WAS IT IN ENGLISH?

I love love love The phantom. My husband is a bigger fan. We were gravely disappointed by the singing in this production. Couldn't understand the phantom - was the mask and makeup impeding his ability to speak? Is English his first language? It was horrible. Went home - googled him in the Voice and he had a fantastic voice. What happened tonight? if it is your first time, read the story first because you won't understand what is happening! Staging and others were good but the phantom was a phlop.

Anonymous from New York, New York

NO WORDS

that's how amazing it is!!!!!!!

Anonymous from Oklahoma City, Oklahoma

VERY DISAPPOINTED

Love the original but this one makes a mockery of the work. The voices were just noise...could not understand a word.

Rebecca E. from Dallas, Texas

THRILLING PRODUCTION!

I took my 87 year old mother to see this show (my second time, her first time) and we were both thrilled! A wonderful production. My mother was awe-struck and we both promised to see it again when it comes back in 2016.

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