There are three levels of seating in the Royal Alexandra: orchestra, balcony and upper balcony (gallery). Each level offers a lobby, bar/refreshment area and washrooms. The largest lounge area, the Yale Simpson Room, is on the lowest level, beneath the auditorium. The Royal Alex has a wheelchair-accessible washroom on the street (orchestra) level, on the east side of the main lobby.

PLEASE NOTE: as a national historic landmark, the Royal Alexandra is required to maintain the style and appearance of a 19th century theatre. There are no elevators in the building. Wheelchair seating is available only in the orchestra level.

Those having difficulty with stairs are advised to purchase orchestra seating. The upper balcony (gallery) in theatres of this age - known as "the gods" - is, traditionally, "student seating". It is the lowest-priced seating in the theatre, but the floor is steeply angled and the seats are narrower and more closely spaced than those of the orchestra and balcony.

The Royal Alexandra Theatre has no elevators and wheelchair seating is limited to the orchestra (ground) level. The theatre is equipped with an infrared listening system for the hearing-impaired; headsets are available free-of-charge (with a refundable deposit) at the coat-check counter.

For wheelchair or any other special seating needs, please telephone either 416.872.1212 or 1.800.461.3333.